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Effective date: 26.01.24

Space Sails Studio s.r.o. ("Space Sails Studio", "us", "we", or "our") operates websites, games, mobile applications and automated AI assistant services (collectively referred to as the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.


Definitions

Service
Service means the websites, mobile applications, and the automated AI assistant services operated by Space Sails Studio s.r.o.

Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data
Usage Data is data collected automatically, generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit, interactions with the AI assistants).

Cookies
Cookies are small pieces of data stored on your device (computer or mobile device).

Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively, including providers of AI technology and social media platforms.

Data Subject (or User)
Data Subject is any living individual who is using our Service, including the automated AI assistants, and is the subject of Personal Data.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you. This includes data collected through our websites, mobile applications, and the AI assistant services.

Types of Data Collected

Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Your messages to the Service (e.g., chat logs with the AI assistant, support tickets)
  • Other data you choose to give us (e.g., data to identify your issue with the Service or identify a lost account)

Cookies and Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").

This Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data specific to your interaction with our AI assistant service.

Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies: To operate our Service.
  • Preference Cookies: To remember your preferences and various settings.
  • Security Cookies: For security purposes.
  • Advertising Cookies: To serve advertisements that may be relevant to you and your interests.

Use of Data

We use the collected data for various purposes:

  • To provide and maintain our Service, including the AI assistant functionality.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer support, including support through the AI assistant.
  • To gather analysis or valuable information so that we can improve our Service, including the AI assistant feature.
  • To monitor the usage of our Service.
  • To detect, prevent, and address technical issues.

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. Our processing of your Personal Data may be necessary for:

  • Performing a contract with you.
  • Legitimate interests that are not overridden by your rights.
  • Compliance with the law.
  • Consent explicitly given by you for specific purposes such as marketing or personalized services, including interactions with our AI assistant.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. This also includes the data collected through interactions with our AI assistant. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Transfer Of Data

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Disclosure Of Data

Disclosure for Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Security Of Data

In order to help ensure a secure of your data, we are developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data, but remember that no method of transmission over the Internet or electronic storage method is 100% secure.

"Do Not Track" Signals

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. The rights include:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

Please note that we may ask you to verify your identity before responding to such requests.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service, including interactions with our AI assistant.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service and may share this data with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. For more information on Google's privacy practices, please visit the Google Privacy & Terms web page.

Devtodev
Devtodev is an analytics service. For information on how Devtodev safeguards data, please review their privacy policy at https://www.devtodev.com/policy.

AppMetrica
AppMetrica is an analytics service provided by YANDEX, Oy. For more details on their data protection practices, please review the AppMetrica privacy policy at https://yandex.ru/legal/confidential/.

AppsFlyer
AppsFlyer is an analytics service provided by AppsFlyer Ltd. For more information on how AppsFlyer protects your data, please review their privacy policy at https://www.appsflyer.com/privacy-policy/.

Unity Analytics
Unity Analytics is provided by Unity Technologies. For information regarding their data protection policies, please review the Unity Technologies privacy policy at https://unity3d.com/legal/privacy-policy.

Facebook Products
Facebook Products analytics is provided by Facebook, Inc. and Facebook Ireland Ltd. For more information on Facebook's data practices, please visit their privacy policy at https://www.facebook.com/privacy/explanation.

Advertising

We may use third-party Service Providers to show advertisements to you to help support and maintain our Service, including personalized advertising based on your interaction with our AI assistant.

AdMob by Google
AdMob by Google is provided by Google Inc. You can opt-out of the AdMob by Google service by following the instructions provided by Google: https://support.google.com/ads/answer/2662922?hl=en. For more information on how Google uses the collected information, please visit the Google privacy partners' page: http://www.google.com/policies/privacy/partners/ or the Privacy Policy of Google: http://www.google.com/policies/privacy/.

AppLovin
AppLovin is provided by the AppLovin Corporation. To opt-out from the AppLovin service, please visit the AppLovin Opt-out page: https://www.applovin.com/optout. For more information about AppLovin's privacy practices, please visit their Privacy Policy page: https://www.applovin.com/privacy.

Unity Ads
Unity Ads is provided by Unity Technologies. For more information about Unity Ads and their privacy practices, please visit the Unity Technologies Privacy Policy page: https://unity3d.com/legal/privacy-policy.

Behavioral Remarketing

We use remarketing services to advertise on third-party websites to you after you have visited our Service. This allows us to present you with ads that we believe may be of interest to you based on your past activity on our Service.

These third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our Service. We share a list of the remarketing services we use below:

  • Google Ads Remarketing: Google Ads remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads.
  • Facebook Remarketing: Facebook remarketing service is provided by Facebook Inc. You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950.

These third-party vendors, including Google and Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from our Service and elsewhere on the internet and use that information to provide measurement services and target ads.

You can opt out of these remarketing services through your device settings, by visiting the respective opt-out pages of these third-party vendors, or through other available means.

Customer Support

For effective customer support service, we may use third-party service providers or our own service channels. These providers may have access to your Personal Data solely for the purpose of helping us respond to your inquiries and support needs related to the Service, including the AI assistant services.

Examples of customer support services we use include:

Your interactions with our customer support may be recorded or monitored for quality assurance and training purposes, and to ensure the accuracy and quality of the information and assistance you receive.

Payments

We may provide paid products and/or services within the Service. In such cases, we use third-party services for payment processing (e.g., payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

If you choose to use a paid aspect of the Service, your personal data may be used to process payments, including credit checks and fraud prevention.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at [email protected]